Shipping policy

At DeJaVu Formal Boutique, we are committed to providing reliable, secure, and efficient shipping services for our customers across the United States.

Shipping Coverage

Shipping Area: United States only

Warehouse Location: United States (U.S.-based fulfillment center)

Shipping Cost

Standard Shipping: FREE on all orders within the United States.

Order Cut-Off Time

Cut-Off Time: 3:00 PM (CST)

Orders placed after the cut-off time will be processed on the next business day.

Order Processing Time

Processing Time: 1–2 business days

Processing Days: Wednesday – Friday: 11:00 AM – 5:30 PM (CST)
Saturday: 10:00 AM – 3:00 PM (CST)

Orders are not processed on Sundays, Mondays, Tuesdays, or public holidays.

Delivery Time

Estimated Delivery Time: 3–7 business days after processing.

Delivery times may vary depending on destination, carrier operations, weather conditions, and seasonal demand.

Shipping Carriers

We ship through trusted U.S. carriers, including:

  • USPS
  • UPS
  • FedEx

The shipping carrier is selected based on package size, weight, destination, and delivery efficiency.

Order Tracking

  • Tracking is included with every order.
  • A tracking number will be emailed once your order has been shipped.
  • Tracking information may take up to 24 hours to become available after shipment.

Incorrect Shipping Address

Please ensure that your shipping information is accurate at checkout.

DeJaVu Formal Boutique is not responsible for shipping delays, lost packages, or delivery issues resulting from incorrect or incomplete addresses provided by the customer.

If you discover an address error after placing your order, please contact us immediately at support@dejavuformalboutique.com.

Delayed Shipments

While we strive to deliver all orders within the estimated timeframe, delays may occasionally occur due to:

  • Severe weather conditions
  • Carrier service disruptions
  • High seasonal order volume
  • Public holidays
  • Unforeseen logistical issues

If your shipment is significantly delayed, please contact our support team for assistance.

Lost or Stolen Packages

  • If a package is confirmed lost by the shipping carrier, we will work with the carrier to assist with a replacement or refund where applicable.
  • If tracking indicates that a package has been delivered but you cannot locate it, please first check with household members, neighbors, or your local carrier before contacting us.

Shipping Summary

Shipping Area: United States

Warehouse Location: United States

Shipping Cost: FREE Standard Shipping

Order Cut-Off Time: 3:00 PM (CST)

Processing Time: 1–2 Business Days

Delivery Time: 3–7 Business Days

Contact Information

Store Name: DeJaVu Formal Boutique

Address: 11509 Lamey Brg Rd, D'Iberville, MS 39540, United States

Email: support@dejavuformalboutique.com

Phone: +1 228-818-0026

Business Hours:

  • Tuesday – Friday: 11:00 AM – 5:30 PM
    Saturday: 11:00 AM – 3:00 PM
    Sunday – Monday: Closed

Response Time: We respond within 24 hours.